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If my questions aren’t answered below, who can I contact?
For additional questions or concerns, please email customer service at

When will I receive my order?
Please allow 1-4 business days for your order to be processed, as well as an additional 2-5 business days for delivery.  You will receive an email confirmation and tracking number once your order has shipped from the CHROMA+BASIX headquarters in Los Angeles, CA.

How much is sales tax?
Items shipped to a U.S. state other than California and New York will not be charged sales tax.

What are my payment options?
CHROMA+BASIX accepts American Express, Paypal, Visa, Mastercard and Discover credit cards.